Admin Documentation
Complete administrative guide for managing the Never Busy platform, users, and system configuration.
System Operational
456 Active Companies
99.95% Uptime
System Health Status
Database Connectivity
Response time: 45ms
healthy
30 seconds ago
Redis Cache
Memory usage: 67%
healthy
1 minute ago
Bandwidth API
Rate limit: 234/1000
healthy
2 minutes ago
Microsoft Teams
Intermittent timeouts
degraded
5 minutes ago
Email Service
Queue: 12 pending
healthy
1 minute ago
File Storage
Usage: 45% of quota
healthy
30 seconds ago
User Management
Create Company Account
Set up new company with initial admin user
high priority
Manage User Roles
Assign and modify user permissions
medium priority
Reset User Passwords
Handle password reset requests
medium priority
Suspend/Activate Users
Manage user account status
high priority
Audit User Activity
Review user login and activity logs
low priority
System Configuration
Configure Integrations
Set up Bandwidth, Teams, Google Workspace
high priority
Manage API Keys
Generate and rotate API keys
high priority
Set Rate Limits
Configure API rate limiting per company
medium priority
Configure Webhooks
Set up system-wide webhook endpoints
medium priority
Update System Settings
Modify global platform configuration
medium priority
Monitoring & Maintenance
Monitor System Health
Check server performance and uptime
high priority
Review Error Logs
Investigate system errors and failures
high priority
Database Maintenance
Backup, optimization, and cleanup
medium priority
Security Audits
Review access logs and security events
high priority
Performance Optimization
Analyze and improve system performance
low priority
Billing & Analytics
Monitor Usage Metrics
Track API calls, messages, storage
medium priority
Generate Reports
Create usage and financial reports
low priority
Handle Billing Issues
Resolve payment and billing disputes
high priority
Plan Upgrades/Downgrades
Manage company plan changes
medium priority
Revenue Analytics
Analyze platform revenue and growth
low priority