Never Busy
Microsoft Teams Integration

Microsoft Teams
That Actually Works

Direct Routing and AI tools for intensive Office 365 users like law firms, enterprises, and organizations that need enterprise-grade communication with compliance built-in.

4.8/5
Call Quality Score
Average MOS rating across all calls
99.99%
Uptime SLA
Enterprise-grade reliability guarantee
< 24hrs
Setup Time
From purchase to full deployment
35%
Cost Savings
Average reduction in telecom costs

Enterprise Teams Integration

Purpose-built for organizations that need more than basic calling - compliance, AI insights, and enterprise security.

Direct Routing
Seamless integration with Microsoft Teams Direct Routing and Operator Connect.
  • SIP trunk connectivity
  • Number porting support
  • Failover and redundancy
  • Global PSTN access
AI Call Intelligence
Advanced AI-powered call analytics and insights for enterprise teams.
  • Real-time transcription
  • Sentiment analysis
  • Action item extraction
  • Compliance monitoring
Enterprise Security
Enterprise-grade security with compliance recording and data protection.
  • Call recording & archival
  • Data loss prevention
  • Advanced threat protection
  • Zero-trust architecture
Advanced Analytics
Comprehensive reporting and analytics for enterprise communication patterns.
  • Call quality metrics
  • Usage analytics
  • Performance dashboards
  • Custom reporting

Enterprise Use Cases

See how Never Busy transforms Microsoft Teams for different enterprise scenarios.

Law Firm Communication
Client calls law firm's main number
1
Call routed through Teams Direct Routing
2
AI identifies caller and case number
3
Routes to appropriate attorney's Teams
4
Records conversation for compliance
5
Automatically updates case management system
6
Sends summary to case team
Customer Support
Enterprise customer service call
1
Inbound call distributed via Teams queue
2
AI analyzes customer sentiment in real-time
3
Provides live coaching to agent
4
Escalates high-priority issues automatically
5
Generates post-call summary
6
Updates CRM with interaction details
Global Enterprise
International team collaboration
1
Multi-region Teams deployment
2
Local PSTN numbers in each country
3
Unified dial plan and routing
4
Cross-border compliance handling
5
Centralized analytics and reporting
6
24/7 global support coverage

Enterprise Compliance & Security

Built for organizations with strict compliance and security requirements.

Call Recording
Automatic recording with compliance archival
Data Retention
Configurable retention policies
GDPR Compliance
European data protection standards
HIPAA Ready
Healthcare data security compliance
SOX Compliance
Financial reporting requirements
ISO 27001
Information security management

Microsoft Ecosystem Integration

Deep integration with your existing Microsoft infrastructure.

🟦
Microsoft Teams
Core Platform
📊
Office 365
Productivity Suite
🔐
Azure AD
Identity Management
📄
SharePoint
Document Management
📈
Power BI
Analytics
💼
Dynamics 365
CRM

Trusted by Enterprise Teams

See what enterprise customers are saying about Never Busy Teams integration.

"The Teams integration is seamless. Our lawyers love the AI call insights and compliance features. It's transformed how we handle client communications."
Jennifer Walsh
IT Director
Walsh & Associates Law
"Never Busy's Direct Routing solution reduced our telecom costs by 40% while improving call quality. The AI analytics are a game-changer."
David Kim
CTO
Global Enterprise Corp

Ready to Transform Your Teams Experience?

Join hundreds of enterprises using Never Busy to enhance Microsoft Teams with AI insights, compliance features, and enterprise-grade communication tools.